At ORCS Web we provide Managed Complex Hosting services with a specialization in areas like web farms for both redundancy and maximized scalability, in clustering options for maximized high-availability, and in other complex architecture support. We have also have had a strong focus on both service and support since inception over 10 years ago.
Part of how we leverage our skills, and what sets us apart from many other hosts, is that we are not "yes men". Our clients expect us to be the experts in our field and to function as such. Rather than our clients coming to us and saying "I've been noticing situation X and need you to do Y to resolve it".... we are proactive in letting our clients know of existing or impending situations and then we make recommendations for them to avoid or resolve the issue.
Our clients don’t need their own internal web operations department - we function in that role for them. We take the responsibility for the Internet architecture so that they can focus on growing and managing their core business. This enables them to excel at what they do best, both growing faster than they could otherwise, and also realizing a lot of savings along the way from the maximized efficiency of the relationship.
Deciding who to engage with to manage your web infrastructure is a big decision. It is easy for anyone to shout that they are the best. I highly recommend inquiring about a host’s past projects that are similar to yours, and also to request and check references from existing clients. Try to get references from clients who have been with the host a few years - the longer the better. Better to do a little up front research and avoid having to go through a migration process later.
Happy Hosting!
~Brad